Shipping & Returns

Shipping

General Shipping information:

It takes approximately in between 3 to 7 business days for delivery. Cashier Check or Money Order payment are only accepted via phone order. 
We do not ship on Saturdays, Sundays, or Holidays. Any orders placed on Saturday or Sunday will be processed the next business day.

No Shipments to Alaska, Puerto Rico, Virgin Inland and Hawaii.

Smaller Items (under 70 lbs.)
Smaller items up to 70 lbs. will ship via UPS / FedEx Ground Service. 

Larger Items (over 70 lbs.)
Items over 70 lbs will ship via other Freight Truck company. When Freight Truck company is selected we will arrange delivery with one of several freight companies that we deal with on a daily basis. 

Returns and Cancellations Policy

Warning! "Manufactures defects will only be covered" There are absolutely no refunds for any fueled items or used items regardless of damage or performance, all sales are FINAL! Any unauthorized packages returned without packaging will be refused and sent back to the customer. Freight collect and COD packages will not be accepted.

 

Cancellations:
Cancellations must be made within 12 hours after the order is placed. Please email to service@sevenblacksmiths.com ONLY to request a cancellation. We will issue a full refund for you if the order has not been shipped and/or is not pending shipment. Once the merchandise is shipped, the order may not be cancelled. If you choose to cancel your order once it has been shipped, you will be responsible for the initial shipping freight charge, and the return freight charge. Please allow 2 to 3 business days for the procession of your refund.              

The products must be returned in unused and resalable condition in its original packaging. A copy of your original invoice must be included in a return shipment. All packaging materials, instruction sheets and/or instruction manuals must be returned. All manuals must be unmarked.